Privacy and Cookie Policy

1. Introduction

This Privacy and Cookie Policy explains how EuroFoods (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website or contact us.

2. Data We Collect

We may collect the following types of information:

• Contact details such as name, email address, phone number and company name.
• Business information when you enquire about our products or services.
• Technical data such as IP address, browser type, pages visited and time spent on our site.
• Any information you voluntarily provide via forms, emails or phone calls.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide customer support.
• Process and manage orders and business relationships.
• Improve our website, services and user experience.
• Send important service or account-related communications.
• Comply with legal and regulatory obligations.

4. Legal Basis

We process your personal data based on one or more of the following legal grounds: performance of a contract, legitimate interests, your consent, and compliance with legal obligations.

5. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal and regulatory requirements.

6. Sharing Your Information

We may share your information with:

• Service providers who support our IT, hosting, delivery or payment systems.
• Professional advisers such as auditors or legal advisers.
• Regulators or authorities where required by law.

We do not sell your personal data to third parties.

7. Cookies

Our website uses cookies and similar technologies to improve performance and user experience. Cookies are small text files stored on your device when you visit our site.

Types of cookies we use

• Essential cookies – required for the website to function properly.
• Analytics cookies – help us understand how visitors use our site (e.g. Google Analytics).
• Preference cookies – remember your choices such as language or region.

Managing cookies

You can control and/or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your data, where applicable.
• Object to or restrict certain types of processing.
• Withdraw consent where processing is based on consent.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse.

10. Contact Us

If you have any questions about this Privacy and Cookie Policy or how we handle your data, please contact us at:

Email: eurofoods@btinternet.com
Address: 1 Sedling Road , Wear Industrial Estate, Washington NE38 9BZ